The University of Wolverhampton

Senior Service Delivery Engineer

Wolverhampton Campus
Digital Services
Contract Type
Advert Status
35,844 - 42,793 pa
Closing Date
Job Reference

Want to join a Digital Services team whose ambitions are to improve, innovate and become sector leading, well come and work for us.  Digital Services has just completed a realignment to ensure that the department is structured in the best way possible to deliver the Digital Strategy for the university.  


The Senior Service Delivery Engineer role is based in our Operations Team which is responsible for the operational delivery and support of services. The team also provides an escalation point for Service Delivery Analysts in the following disciplines: End-points, Server storage, networks and apple mac. You must have significant experience in one or more of these areas.  There will also be opportunities to work on complex problems and form part of multidisciplinary teams on projects both large and small.


We are looking for an individual who is not only enthusiastic and passionate about the technology but understands and cares about our customers too. You will be driven and keen to seek new solutions and be part of our continuing service improvement.


For an informal chat please contact Sharon McKoy, Assistant Director & Head of Digital Operations on 07854 912101 

The University of Wolverhampton celebrates diversity and recognises that difference brings value to our organisation.

As part of our commitment to ensure the diversity of staff body reflects the diversity of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who whilst not self-defining as disabled do encounter challenges due to a society that disables them by lack of inclusivity).

We are proud to have been awarded Disability Confident employer status, included in the Stonewall list of employers and are working towards improving our practices against Athena Swan and the Race Equality Charter. We believe in creating an even playing field for all our colleagues, where we can all belong.


Living Wage  Stonewall      Disability Confident



PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.