Systems Development and Support Officer

About the Role

We’re looking for a capable, solutions-focused Systems Support & Development Officer to join our Student Systems Team. In this role, you’ll play a key part in supporting and enhancing our Student Management System (SITS:Vision) and e:Vision portal - helping to streamline student administration processes and improve the experience of both students and staff across the University.

What You’ll Be Doing

• Supporting and developing SITS:Vision and e:Vision.
• Leading system development work from initial idea through to implementation.
• Gathering, analysing and translating requirements into effective system solutions.
• Developing and configuring e:Vision functionality using content‑management tools.
• Maintaining system data, user access, documentation and configuration.
• Contributing to system testing, upgrades, quality assurance and staff training.
• Working collaboratively with colleagues across Registry, Faculties and Professional Services.
• Experience working with SITS:Vision or a similar student records system.
• Strong technical skills — e.g. JavaScript, jQuery, HTML, CSS, SQL.
• Experience developing, supporting or maintaining complex systems.
• Ability to manage competing priorities and work to deadlines.
• Strong communication skills and a collaborative approach.
• Experience of working in Higher Education.
• Knowledge of e:Vision content‑management tools (e.g. SRLs, Tasking, Vistas, IPP processes).
• Experience with system integrations or StuTalk.

This role operates on a hybrid working arrangement - typically 2 days on campus and 3 days from home. You’ll be based at City Campus (Wolverhampton) with occasional travel to other campuses. Some flexibility may be required during peak periods.

If you enjoy improving systems, solving problems and shaping better experiences for students and staff, we’d love to hear from you.

For further details or an informal discussion, please contact:

Neil Worton - n.d.worton@wlv.ac.uk

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.