Systems Development and Support Officer

About the Role

We’re looking for a capable, solutions-focused Systems Support & Development Officer to join our Student Systems Team. In this role, you’ll play a key part in supporting and enhancing our Student Management System (SITS:Vision) and e:Vision portal - helping to streamline student administration processes and improve the experience of both students and staff across the University.

What You’ll Be Doing

• Supporting and developing SITS:Vision and e:Vision.
• Leading system development work from initial idea through to implementation.
• Gathering, analysing and translating requirements into effective system solutions.
• Developing and configuring e:Vision functionality using content‑management tools.
• Maintaining system data, user access, documentation and configuration.
• Contributing to system testing, upgrades, quality assurance and staff training.
• Working collaboratively with colleagues across Registry, Faculties and Professional Services.
• Experience working with SITS:Vision or a similar student records system.
• Strong technical skills — e.g. JavaScript, jQuery, HTML, CSS, SQL.
• Experience developing, supporting or maintaining complex systems.
• Ability to manage competing priorities and work to deadlines.
• Strong communication skills and a collaborative approach.
• Experience of working in Higher Education.
• Knowledge of e:Vision content‑management tools (e.g. SRLs, Tasking, Vistas, IPP processes).
• Experience with system integrations or StuTalk.

This role operates on a hybrid working arrangement - typically 2 days on campus and 3 days from home. You’ll be based at City Campus (Wolverhampton) with occasional travel to other campuses. Some flexibility may be required during peak periods.

If you enjoy improving systems, solving problems and shaping better experiences for students and staff, we’d love to hear from you.

For further details or an informal discussion, please contact:

Neil Worton - n.d.worton@wlv.ac.uk

University of Wolverhampton Recruitment Statement

 

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We are committed to:

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.