HR Systems Assistant (Maternity cover)

HR Systems Assistant – Maternity cover until 31st July 2026

We are looking for a HR Systems Assistant to join our HR Information Systems (HRIS) Team. The team are responsible for supporting the University’s HR (Agresso), Service desk (ServiceNow) and e-Recruitment systems. 

HR Systems Assistant Overview

HR Systems Assistant will play a key role in the day to day operations of the HR Systems team supporting the HR Systems Officer and will include the support of end users.  You will also assist in the on-going development and build of HR systems (Unit4 ERP (Agresso), eRecruiter, ServiceNow and ECC Online), becoming a super-user in each.

Systems Assistant will support with system related queries via the HR service desk, specifically relating to staff self-service, annual leave, line management and workflow.

HR Systems Assistant will assist in the ongoing maintenance of static data to ensure that systems are working correctly

HR Systems Assistant will also be responsible for updating and supporting the HR Department web presence.

HR Systems Assistant Requirements – to be successful in the role, you will be:

-          Educated to A Level or equivalent experience

-          Proficient in the use of Microsoft Office – especially Excel

-          Have the ability to prioritise own work and work to tight deadlines

-          Have the ability to be self-motivated with acute attention to detail

-          Effective customer service skills

-          Experienced in updating web sites and using web technology

Staff Benefits

You may be eligible to choose from a number of benefits during your appointment, subject to any rules applicable to the relevant benefit (as amended from time to time). Further details of these benefits are available on the intranet.

We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff:

Your Benefits: Competitive salaries Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme. Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.    Free Will Writing Service - Complimentary will drafting for employees and their partners. IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service. Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton. Eyecare Support - Free eVoucher for eye tests and glasses contribution. Flu Vouchers - Free flu vaccinations for staff. Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance. Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You: Generous Annual Leave (see table below) Flexible & Agile Working - Flexible and Hybrid working arrangements. Free On-site Parking - available across campuses Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice. Employee Discounts - Savings on groceries, fashion, and entertainment. Travel Discounts - Up to 10% off holidays through Sodexo Circles.

Training and Development Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks. Library Access - Staff have access to books and resources at our onsite libraries. Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level Leadership and Management Development - Access to training opportunities to support you with advancing in your career.

 

 

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.