Apprenticeship Administrator

The Registry Services Directorate fulfils an essential role in supporting the University’s delivery of high-quality learning opportunities to its students by managing a range of central services for students and staff. The Registry Services Directorate comprises 12 teams – Research Degree Student Services, Exams & Graduate Services, Timetabling, Systems, Student Visa Compliance and Advice, Student Records, Course Records, Partnership Records, Fees & Funding, Statutory Reporting, ASK and Apprenticeship Operations.

We are seeking a detail focused Apprenticeship Administrator to support our growing degree apprenticeship and higher technical education provision.

In this key role, you will ensure learner records are accurate and maintained through use of SITS and e:vision, apprenticeship documentation is compliant, and reporting requirements are met. You will monitor apprentice engagement and off-the-job training, support ILR submissions and funding compliance, and provide data insights that inform decision-making and continuous improvement.

Working with colleagues and stakeholders across the University, you will help ensure our apprenticeship provision remains compliant, audit-ready, and delivers excellent outcomes for apprentices and employers.

Essential Requirements

We're looking for someone who can:

• Work independently and exercise sound judgement.
• Manage competing priorities effectively while collaborating with stakeholders across the organisation.
• Work under pressure and demonstrate strong attention to detail and a commitment to accuracy.
• Deliver a high-quality, professional service and contribute to continuous improvement.
• Experience supporting audit, compliance, or quality assurance activities.

Desirable:

• Knowledge of DfE funding requirements and the Ofsted framework.

• Experience of working in Higher Education or in a similar regulated public sector environment.

• Experience in the use of SITS and e:vision, specifically in the processing and updating of student records

If you're looking for an opportunity to make a real impact in a growing area of provision, we would love to hear from you.

For further criteria please review the job description.

If you have any enquiries, please contact Samantha Chilton, Apprenticeship Compliance Manager by emailing s.chilton@wlv.ac.uk.

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• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
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We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

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Flexible Working

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