The University of Wolverhampton

Student Voice Administrator

Wolverhampton Campus
Directorate of Student and Academic Support
Contract Type
Advert Status
20,675 to 21,814 per annum
Closing Date
Job Reference

The Directorate of Student and Academic Services (DSAS) are seeking a highly skilled and experienced data administrator to work with the data sets used by its Student Insights Unit (SIU). SIU is tasked with analysing student data and collecting the views and opinions of students through their educational journey at the University. The SIU is responsible for supplying professional and academic departments with analytical results in regard of the effectiveness of current practices on student success.


The remit of the Student Voice Administrator is to facilitate the process of analysing the student journey by organising the collection of data and student opinions on particularly important areas/aspects of the student journey concerning the students’ experience. You will also assist the Student Insights Manager in analysing already existing student data, such as data collected and stored on university systems (SITS etc.).


In particular you will be responsible for designing questionnaires for capturing the student voice and opinions and then executing the surveys and ensuring the data captured is stored securely and in the required format for the analysis. You will be responsible for distributing the reports produced by the team to all key stakeholders and maintaining close contact with them to ensure information and analyses are available as needed and any further queries are answered promptly


The role requires graduate-level aptitude for data science or equivalent experience. Previous experience in designing and conducting surveys and analysing data captured that way will be useful.


This is an exciting opportunity to contribute to a data-led approach across the university’s student and academic support functions.


The University of Wolverhampton celebrates diversity and recognises that difference brings value to our organisation.

As part of our commitment to ensure the diversity of staff body reflects the diversity of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who whilst not self-defining as disabled do encounter challenges due to a society that disables them by lack of inclusivity).

We are proud to have been awarded Disability Confident employer status, included in the Stonewall list of employers and are working towards improving our practices against Athena Swan and the Race Equality Charter. We believe in creating an even playing field for all our colleagues, where we can all belong.


Living Wage  Stonewall Diversity Champion  Disability Confident    Athena SWAN Gender Charter BronzeREC Charter Bronze



PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.