Security Support Assistant
The Directorate of Student and Academic Services’ overarching aim is to deliver excellent academic support in collaboration with the University community and University partners. It has over 200 staff covering a variety of customer-facing, professional, technical and academic roles.
We have a vacancy for a Support and Security Assistant working from both our Walsall and City campuses. The post is a key front-facing role providing students with support during our extended opening hours (weekdays 19:30-midnight). You will help users to access Library resources, perform basic troubleshooting and will ensure that the library is a welcoming and safe environment.
You will be the first port of call for student enquiries and will need to be able to follow established procedures when monitoring the library for noise or inappropriate behaviour. You will need to be pro-active in providing a welcoming and supportive library environment and have excellent communication and interpersonal skills in order to provide high quality support to our students.
If you are seeking a new challenge, have experience of working directly with students and share our vision, we want to hear from you.
You will be required to work at both the Walsall and City campuses. The usual pattern of work will be Monday and Friday at Walsall Library and Tuesday and Wednesday at Harrison Library on City Campus. The post is for 20 hours a week working 4 shifts of 19:15-00:15 and you must be able to travel to other campuses as necessary.
Please see the linked documents above for further details on the role. If you have any queries on the role please contact our supervisor team on 01902 32(2306).
The University of Wolverhampton values a diverse workforce and welcomes applications from all sections of the community.